Pricing
Every plan includes the lab panel, patient reports and WhatsApp delivery. Choose by how many test orders, branches and partners your lab has; patients are never limited, and you can add more room whenever you need it.
Basic
For a single lab serving its own walk-in patients and referring doctors.
₹3,499 a month + GST
or ₹34,990 a year + GST
- 600 test orders a month
- 5 team members
- 1 branch
- 15 home collections a month
- 300 tests in the catalogue
- 500 WhatsApp · 300 SMS · 2,000 emails a month
- 50 AI credits a month
- 5 GB file storage
- Registration, billing and receipts
- Result entry, pathologist sign-off and PDF reports
- Cultures and histopathology reports
- Barcodes and specimen labels
- Report links and QR codes for patients
- Referring doctors, their commissions and the doctor app
- Analytics and turnaround dashboards
- Audit trail
- Home collection with the collector app
Plus
For a growing lab with hospitals and collection centres sending work.
₹6,999 a month + GST
or ₹69,990 a year + GST
- 1,200 test orders a month
- 15 team members
- 3 branches
- Unlimited home collections
- 1,000 tests in the catalogue
- 25 partners on the partner portal
- 2,000 WhatsApp · 1,000 SMS · 5,000 emails a month
- 200 AI credits a month
- 20 GB file storage
- Everything in Basic
- Partner network, rate lists and partner billing
- Partner portal and mobile app for partners
- Live collector map and routes
- Inventory, QC and the supplies shop
- Machine connections
- Document Studio and report designer
Pro
For a busy lab with several branches and a wider partner network.
₹9,999 a month + GST
or ₹99,990 a year + GST
- 1,800 test orders a month
- 25 team members
- 5 branches
- Unlimited home collections
- 2,000 tests in the catalogue
- 50 partners on the partner portal
- 4,000 WhatsApp · 2,000 SMS · 10,000 emails a month
- 400 AI credits a month
- 50 GB file storage
- Everything in Plus
Scale
For a multi-branch lab with a large partner network.
₹14,999 a month + GST
or ₹1,49,990 a year + GST
- 2,500 test orders a month
- 40 team members
- 10 branches
- Unlimited home collections
- Unlimited catalogue
- Unlimited partners
- 6,000 WhatsApp · 3,000 SMS · 15,000 emails a month
- 600 AI credits a month
- 100 GB file storage
- Everything in Pro
Add-ons and packs
More room, every month
- Extra branch₹999/month
- 5 more team members₹799/month
- 300 more test orders a month₹999/month
- 250 more catalogue tests₹499/month
- 10 more partners · Plus and Pro₹1,499/month
- 10 GB more storage₹499/month
Modules on Basic
- Inventory and shop₹999/month
- Unlimited home collections₹999/month
- Machine connections₹1,499/month
- Document Studio₹499/month
- Report template designer₹299/month
Packs, paid once
- 1,000 WhatsApp messages₹449/pack
- 1,000 SMS₹399/pack
- 5,000 emails₹299/pack
- 100 AI credits₹499/pack
- 300 extra test orders₹749/pack
How billing works
- Prices are in Indian rupees and exclude 18% GST, which is added to every invoice.
- Paying yearly costs ten months: two months free.
- Payments are taken online through Razorpay by card, UPI or netbanking. A subscription renews automatically until it is cancelled.
- Packs are used only after the month’s allowance runs out, and stay valid for a year from purchase.
- Changing plan, cancelling and refunds work as described in the cancellation and refunds policy.
Read the cancellation and refunds policy and the terms of service.
Contact
Diagnostic Services, the maker of CellAIQ, 65 Harish Nagar Road, Surat, Gujarat 395009, India.
Email support@diagnosticinfotech.com or call +91 99250 61554.
Grievance officer: Nikunj Patel, nikunj@diagnosticinfotech.com.