CellAIQ runs your front desk, home collections, benches, analysers, billing and referral partners. On the web, on the phone, and offline when the internet isn’t.
09:41 in the partner portal. Mehta Clinic books a home visit from its portal.
This order took 93 minutes from booking to the patient’s phone.
Most labs don’t lack software. They have too much of it, and the money and the hours go missing in the gaps between.
How most labs run today
With CellAIQ
A paper register at the desk
One-screen checkout: patient, tests, bill and payment in one go.
A desktop LIMS on one computer
Any browser, any branch, and it keeps working offline.
A WhatsApp group for reports
Reports sent from the record, with a link that opens them.
Commissions in a notebook
Each partner’s agreement works out their share on every order.
A cash book that never matches
The drawer is counted by denomination and the day book balances.
Phone calls to find the collector
Every collector on a live map, with the day’s route planned.
Seven steps, three apps, one record. Nobody types anything twice, and everyone can see where the sample is.
At the desk, from a clinic, or from a photo of the prescription.
At the counter or at the patient’s door.
Barcoded, checked and on its way to the right bench.
Values come straight from the analyser.
Checked, signed and released, one test at a time if needed.
On the patient’s phone and in the doctor’s portal.
The money side closes itself.
The lab panel, the mobile app and the partner portal all read and write the same order. When a collector taps “collected”, the desk and the doctor know.
Reception, benches, verification, billing, stock and settings, in the browser on any computer you already have. Each person arranges their own dashboard and sees only what their job needs.
Work in progress
Collected today
₹48,260
UPI 46%, cash 38%, card 16%
Within turnaround
94%
Needs you now
60 things your lab does every day, each one built in. No add-ons to buy, no second system to keep in step.
A patient in, an order placed, a bill paid, in one screen.
One-screen checkout
Order, invoice and payment in one step, driven from the keyboard.
Payment-mode guess
Remembers how each patient pays, so cash, UPI or card is already picked.
Quotations
Price tests before booking; the quote turns into an order at its prices.
Patient records
Visit history, ABHA ID, IPD patients, report language and a face for every name.
Invoices, refunds and cancellations
Everything that happens to a bill, with the reason on record.
Discount approvals
Discounts over the limit wait for a manager, who can approve from their phone.
Cash drawer and day book
Count and close the drawer by denomination; the day book balances itself.
Visits booked at the desk or by a partner, run from a collector’s phone.
Visit booking
Book home and hospital visits with collection hours and a collector.
Live collector map
See every collector on the road, on open maps with no API keys to buy.
Route planner
Suggests a faster order for the day’s visits and hands off to navigation.
Door-step draw plan
Preparation checks, then each tube in the order it is filled.
Kit check
What to carry today, tube by tube, in the lab’s own cap colours.
Hand-back
Cash and sample bags are handed over and counted in, even offline.
Collector trail
Clock-in, location while on shift, and the route actually taken.
Every tube accounted for, from the needle to the discard bin.
Barcode labels
Thermal or A4 labels, allocated even when the internet is down.
Chain of custody
Who held each specimen, where, and when, on one log.
Department benches
Each bench sees only its own work, in the order it should be done.
Storage and retention
Rack and position, how long to keep it, and when to discard.
Send-outs
Ship samples to a reference lab and track them until results return.
Microbiology
Cultures, organisms, sensitivity with S/I/R and MIC, and an antibiogram.
Histology
Accession to cassette to slide, on a stage board with case pages.
Results arrive from the machine, and a failed control stops them going out.
Analyser interfacing
HL7 and ASTM over the network, serial RS-232, or a watched folder.
Ready-made setups
Seven analyser models set up out of the box, plus your own library.
Levey-Jennings and Westgard
QC charts with Westgard rules; patient results hold after a failed run.
Machine health
Connection checked every five minutes, with downtime and a service log.
Histograms
Haematology histograms read from the analyser and printed on the report.
Validation record
A printable record of how each machine was set up and checked.
Out-of-range values flagged, signed, and on the patient’s phone.
Result entry
Values flagged as they are typed, with images, runs and worksheets.
Verification
Approve, hold or send back each test; interim and final versions numbered.
Critical calls
Critical values raise an alert, and the phoned result must be read back.
Patient trends
Earlier results charted beside today’s, on the report and in the app.
Delivery
WhatsApp, SMS and email from the record, with a link that opens the report.
Plain-words explanation
Patients read their report explained in English, Hindi or Gujarati.
Doctors, hospitals and collection centres, each on an agreement that does the maths.
Agreements and rate lists
“10% below our prices, rounded to ₹10”, written once, applied to every order.
Six ways to pay partners
Negotiated rate, fixed per test, fixed per order, revenue share, profit share or none.
Statements and settlements
Who owes whom, who collected the money, and payouts on record.
Partner booking
A clinic books a collection in three steps, at its agreed rates.
Partner reports
Each report on its own page, with the PDF and every result.
Earnings
Commission earned and paid, month by month.
Live notifications
Every update names the booking or order it is about.
Stock that counts itself down as tests are run.
Batches and expiry
Stock by batch, with expiry dates you see before they pass.
Automatic deduction
Tubes and reagents come off stock as orders and runs happen.
Reorder autopilot
Drafts or places reorders each day, per branch, per item.
Purchase orders and suppliers
Restock requests go to your suppliers by WhatsApp or email.
Built-in shop
Order consumables from our distributor, with a GST invoice at dispatch.
Help where typing is slow, never where judgement is needed.
Prescription scan
Photograph a prescription and it becomes order lines, Indian spellings and all.
Learns your names
Your lab’s own test names are learned, and TSH is never read as FSH.
Report explanation
A plain-words summary for the patient; the AI never sees who they are.
Your letterhead on everything that leaves the lab.
Document Studio
One designer for reports, invoices, receipts, quotations, worksheets and labels.
Letterhead and logo
Your header, footer and signatures on every page.
Print anywhere
Reports, labels and worksheets print from the browser; no drivers to install.
Everyone sees what their job needs, and the owner sees everything.
Your own dashboard
Each person picks from 36 widgets: pipeline, turnaround, revenue, stock, team.
Analytics
Trends, departments, turnaround and commissions over any period.
Roles and access
15 areas, 8 ready-made job presets, and prices hidden from those who shouldn’t see them.
Branches
Several branches, one catalogue, one set of books.
Works offline
The desk keeps registering and billing without internet, then syncs.
Audit log
Every change on a permanent record that cannot be edited.
Phone sign-in
Partners and staff sign in with a one-time code; one login, many labs.
Made for India
GST, ₹, Indian test names, Hindi and Gujarati, and IPD patients.
Keyboard and search
Shortcuts for the busy desk, and Ctrl+K to reach any patient or order.
The scan reads handwriting and Indian shorthand, matches it to your own test list, and learns the names your lab uses. The lines land in checkout for the desk to confirm.
A small connector beside each machine keeps every reading, even through a network drop. Controls are charted with Westgard rules, and a failed run stops patient results from going out.
Ready-made setups for Erba, Boule, DiaSys and Snibe models, and your own library for the rest.
Partner statements, September
Hospitals, doctors, clinics, collection centres, corporates, other labs and aggregators each get an agreement. Set the rate list and how they earn once; every order works out who owes whom, and who collected the money.
Negotiated rates, fixed per test, fixed per order, revenue share, profit share, or nothing at all.
Not a foreign LIMS with a rupee sign added. Built for walk-ins, home visits, referral doctors and a cash drawer that has to balance.
GST built in
GSTIN, HSN and GST on every invoice, in rupees.
Hindi and Gujarati
Patients read their report explained in their language.
Indian test names
CBP, KFT, LFT and your lab’s own names, understood.
WhatsApp first
Reports and supplier orders go out on WhatsApp, SMS or email.
IPD and ABHA
Inpatients as their own patient type, and the ABHA ID on record.
Open maps
Collector maps with no Google key or per-view bill.
Registration, barcodes and payments carry on without a connection. Each change waits in a queue on the computer and syncs the moment the line is back; if the same record changed in two places, you choose which one stands. Collectors’ phones keep an encrypted copy of the day, too.
Front desk
3 waiting to sync
Your lab’s record
Synced
when the line is back
A lab holds some of the most private facts about a person. CellAIQ is built so that only the right people see them, and nothing is lost.
Your own database schema
Every lab’s data lives in its own schema, at its own address.
A permanent audit log
Every change is recorded, and the log itself cannot be edited.
Access by job
15 areas and 8 ready-made roles; staff see only their work.
Money kept private
Prices and business figures are removed for those without access.
Short-lived sessions
Sign-in tokens rotate, and repeated wrong passwords lock the account.
Nothing clinical is erased
Deleted records are retired, never destroyed, so history holds.
No. The lab panel runs in the browser on any computer you already have, and can be installed as an app. Collectors and doctors use the CellAIQ mobile app. Only an analyser connection needs a small connector on the computer beside the machine.
The front desk keeps registering patients, printing barcodes and taking payments. Everything waits in a local queue and syncs when the connection is back, and anything that changed on both sides is shown to you to settle. Collectors keep working in the field too.
Anything that speaks HL7 or ASTM over the network, over a serial RS-232 cable, or by writing result files to a folder. Seven common models come set up out of the box, and on the demo we check yours.
Yes. We set up your test catalogue, prices, branches and report letterhead before you go live, and help bring across your existing test list and referral partners.
By WhatsApp, SMS or email, straight from the record. The message carries a secure link to the report, with earlier results charted and an optional explanation in English, Hindi or Gujarati.
Every lab has its own database schema and its own address. Access is by role, prices can be hidden from staff who don’t need them, and every change is written to an audit log that cannot be edited.
Plans are monthly and depend on your users, branches and order volume. We’ll size one for your lab on the demo call.
Tell us a little about your lab. We’ll show you the whole system on a call, using your own tests.
We call you to learn how your lab runs today and pick a time.
A demo on your own tests with your catalogue, your partners and your report format.
We set you up catalogue, prices, branches and letterhead, before you go live.
