Once
Nothing is typed twice
One order object carries the patient, the specimen, the results and the invoice. Reception never re-keys what the bench already knows.
Laboratory information management · India
The lab doesn’t wait.
Registration, specimens, results, verification, billing and delivery: one record, start to finish. Cloud when you have it. Working when you don’t.
5-day trial · Catalogue, branches and report headers set up before it starts
Rajesh Kumar42Y · M · EDTA 2 mL · Dr. S. Mehta
Haemoglobin13.4 g/dL
13.0 – 17.0 g/dL
Platelet count186 ×10³/µL
150 – 410 ×10³/µL
Potassium6.8 mmol/L
3.5 – 5.1 mmol/LCritical high
Verify & release Dr. A. Nair · 11:06
One order, today
- 09:41Registered
- 09:47Collected
- 10:18Processing
- 11:06Verification
- 11:14Delivered
The problem
Five tools to run one lab. Or just one.
Most labs don’t lack software. They have too much of it: a register at the desk, a desktop LIMS at the bench, a WhatsApp group for reports, a ledger for commissions. The work gets done. The joins are where the money and the hours go.
How most labs run today
- A paper register at the front deskDetails get copied twice, and the second copy is the one that’s wrong.
- A desktop LIMS on one machineLocked to that computer, and no help when the computer dies.
- A WhatsApp group for reportsSomeone remembers to send it. Usually.
- A separate book for billingThe day’s cash never quite matches the day’s orders.
- Commissions in a notebookCalculated monthly, argued about quarterly.
Five systems, none of which know about the other four.
How it runs on PathLab
- Registration creates the record oncePatient, order, referral, price and payment together.
- Any browser, any machineAnd it keeps working on the workstation when the line drops.
- Delivery is part of releaseVerify the report and it goes out on WhatsApp, SMS or email.
- Billing closes against the same orderCash, UPI, card and credit reconciled on one screen.
- Commissions accrue as orders billRates snapshot at order time, so history can’t be rewritten.
One system, and every part of it knows what the others did.
The platform
One connected system for the whole lab
The order your receptionist creates is the order your pathologist signs and your accountant bills. Nothing is typed twice and nothing falls between two systems.
Search orders, patients, tests… ⌘K Synced · 4 branches
Test orders
147 today · 12 in the last hour
| Order | Patient | Panel | Stage | TAT |
|---|---|---|---|---|
| PL-2407-0189 | Rajesh Kumar | CBC · Electrolytes | Verification | 85 min |
| PL-2407-0190 | Anita Desai | Lipid profile | Processing | 41 min |
| PL-2407-0191 | Imran Shaikh | TSH · FT4 | Collected | 18 min |
| PL-2407-0192 | Meera Nair | HbA1c | Delivered | 62 min |
| PL-2407-0193 | Vikram Rao | LFT · KFT | Registered | 04 min |
Six
Everyone sees only their work
Six roles, six different sidebars. A collector gets specimens and nothing else; an accountant gets billing and commissions.
Offline
It keeps going without internet
Registration and result entry continue through an outage on the workstation itself, and sync the moment the line comes back.
Sent
Reports go where patients already are
Verified once, then delivered over WhatsApp, SMS, email or a tokenised link, with no account for the patient to create.
The workflow
One sample. One living trail.
The stages below sit where they actually happened. Reception to release took 93 minutes, and most of it was the wait for the bench, which is exactly the wait PathLab makes visible instead of leaving it to a phone call.
Reception09:41
Identity starts clean.
Patient, test order, referring doctor, price list and payment begin as one record, not five disconnected tasks typed by three people.
- Order PL-2407-0189 created
- Ready for collection
- Specimen
- PL-2407-0189
- Patient
- Rajesh Kumar · 42Y · M
- Container
- EDTA 2 mL
- Panel
- CBC · Electrolytes
- Referred by
- Dr. S. Mehta
Your team
Six roles. Six sidebars.
Each role gets a sidebar built from the work it actually does. A collector isn’t asked to ignore nine menus to find the one that matters, and a receptionist never sees a result before a pathologist has released it.
Keyboard firstAlt+D dashboardAlt+P patientsAlt+O ordersAlt+N new orderAlt+S specimensAlt+R resultsAlt+V verification
Continuity
Power cuts are a Tuesday, not an incident.
The two things that cannot wait (taking a patient in and entering a result) never depend on the connection being up.
- Capture keeps working
- Registration and result entry run against local storage on the workstation, so the queue at the desk never stops moving.
- Labels stay unique
- Barcode ranges are pre-allocated per collector, so two offline machines can never mint the same specimen number.
- Sync is automatic
- Queued changes replay in order when the line returns, with conflicts surfaced rather than silently overwritten.
Workstation · Reception 02
- 14:02:11Network unreachable, switching to local capture
- 14:02:11Barcode range 0410–0459 held locally
- 14:07:38Patient registered · PL-2407-0221
- 14:19:04Result entered · CBC · PL-2407-0218
- 14:26:52Queue depth 12 changes
- 14:31:07Network restored, replaying queue
- 14:31:0912 of 12 changes synced · 0 conflicts
Plans
Start free. Move up when the lab does.
Every plan is the same software. What changes is how many people, how many branches and how much volume it carries.
| Per month | Free₹0A single-room lab finding its feet | Basic₹1,499A growing lab with a collection centre or twoMost labs start here | Pro₹2,999A multi-branch lab running its own reporting |
|---|---|---|---|
| Capacity | |||
| Team members | 2 | 8 | 20 |
| Branches | 1 | 2 | 5 |
| Test orders / month | 100 | 1,500 | 5,000 |
| File storage | 512 MB | 5 GB | Unlimited |
| Clinical | |||
| Pathologist verification | |||
| Barcodes & specimen labels | |||
| Result images & video | — | ||
| Patient result trends | — | ||
| Delivery | |||
| PDF reports | |||
| Report template designer | — | ||
| WhatsApp delivery | — | 1,000 / mo | Unlimited |
| SMS delivery | — | 500 / mo | Unlimited |
| Email delivery | — | 2,000 / mo | Unlimited |
| Business & platform | |||
| Analytics & TAT dashboards | — | ||
| Referring-doctor commissions | — | ||
| Audit trail | — | ||
| Offline capture & sync | — | ||
| Outsourced pathologist | — | — | |
| Start free | Get started | Get started | |
Metered channels reset monthly. Going over doesn’t stop the lab; it queues, and we talk to you about the next plan up.
Underneath
All the clinical rigour. None of the drama.
Isolation
A dedicated database schema for every laboratory.
Access
Six roles, each scoped to the work it is meant to act on.
Audit
Append-only, attributed and time-stamped. Clinical records are never hard-deleted.
Trace
From the first barcode to the final electronic signature.
Ready when your lab is
Run the lab. Not the software.
Show us how your lab works today, and we’ll have your catalogue, branches and report headers ready before the trial starts.
